Author: Manuel Lemos
Updated on: 2026-03-17
Posted on: 2026-03-17
The first wave of chatbots used to interact with users only with text user interfaces.
Modern chatbots are evolved and can respond with user interface elements that are easier to understand, require that the users read less text, and allow users to request that websites or applications respond with actions in fewer steps.
Read this article to learn how you can implement modern chatbots to help the users of your websites or applications to get greater satisfaction by interacting with your chatbots in a simpler way.
In this article, you will learn about the following:
1. What is a chatbot
2. Why is it good for a Website or Application to have a chatbot
3. What You Can Do to Implement Better chatbots
4. How Can You Take Advantage of the Thesis Chatbot Agent Builder
1. What is a chatbot
A chatbot is an automated tool that can respond automatically to chat messages sent by users of a Web site or application.
Chatbots are often used to provide automatic support to users. Here is an example of a chatbot:
2. Why is it good for a Website or Application to have a chatbot
Chatbots can provide automated services without requiring a human being to be present.
This way the users can help themselves without the help of the people that work on the website or application. At the same time, the people of the website or application can work on other aspects that are not yet fully automated.
For instance, if a website or application user wants to receive a bill to be paid, a chatbot can use an automated process to guide the user through different menus until it provides an option to serve the details that the user needs to pay the bill.
3. What You Can Do to Implement Better Chatbots
Chatbots can be implemented using agents. Agents are implemented using software that is ready to respond to certain user interaction requests.
Traditional chatbots are usually implemented using text responses that agents send to the user, often as text prompts or menus with multiple options
This way of implementing chatbots often requires that the user types a lot of text. Sometimes the user types text with spelling mistakes that may require them to fix the responses by entering the correct text again. This can be a frustrating situation.
A better solution can be implemented by providing user interface elements that just require that the user touches on options from a list of valid options. This way the users will not make typing mistakes, thus providing a better user experience.
4. How Can You Take Advantage of the Thesis Chatbot Agent Builder
The traditional approach to building an agent requires that a lot of code be developed.
A more modern way to build an agent is to use artificial intelligence tools to generate the agent implementation.
This is what the Thesis Agent Builder can do for you. So instead of doing a lot of work developing code, you do much less work using the agent builder tool.
Basically, it provides a prompt to let you enter what you want in plain English, as if you were talking with another human being.
Provide a menu to ask the user if he wants to get the details to pay pending bills
Then the Thesis Agent Build generates all the necessary chatbot user interface elements to let users interact with it using simple touches instead of typing text.
The chatbots generated by Thesis Agent Build can have many types of elements that can include forms, charts, and cards.
Finalized chatbot integration can be done using the Thesis C1 API. This is a REST API that uses the Bearer: header to pass an API key generated for each API application.
Bearer: {API-key-here}The power of Thesis Agent Builder goes a lot further beyond what I have described in this article.
You can use the Thesis Agent Builder for free to create up to 3 agents. The free version also includes a credit to let users integrate the agent builder with their favorite LLM (Large Language Model) provider.
If you would like to try the Thesis Agent Builder for free, you can start using this tool now.
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