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  Classes of Shannon Wynter  >  Flow Chart  >  example.php  >  Download  
File: example.php
Role: Example script
Content type: text/plain
Description: A basic example
Class: Flow Chart
Generate help desk questions work flow
Author: By
Last change:
Date: 8 years ago
Size: 2,915 bytes
 

Contents

Class file image Download
<?php
@session_start();
require_once(
'Smarty/Smarty.class.php');
require_once(
'FlowChart.class.php');

// Extend the FloeChart class to change the root dir for smarty
class HelpDeskFlowChart extends FlowChart {
    var 
$BaseDir "/var/www/helpdesk/smarty";
}

class 
Helpdesk {
    
// Storage for the flowchart
    
var $Flowchart;

    
// Database setup
    
var $MySQLHost 'localhost';
    var 
$MySQLUser 'helpdesk';
    var 
$MySQLPass 'password';
    var 
$MySQLDatabase 'Helpdesk';
        
    function 
Helpdesk () {
        
$this->_MySQL mysql_connect($this->MySQLHost,$this->MySQLUser,$this->MySQLPass);
        
mysql_select_db($this->MySQLDatabase);
        
        
// Cheating - smarty is already loaded in flowchart
        
$this->Flowchart = new HelpDeskFlowChart();
        
         
$this->DoTickSheet ();
    }
    
    function 
DoTickSheet () {
        if (
$this->GetUsername()) {
            
$this->AssignVar('Username',$_SESSION['Helpdesk']['Username']);
            if (
$this->DisplayDetails()) {
                if (
$this->Flowchart->Run()) {
                    if (
$this->GetComments()) {
                        
$this->SendEmail();
                    }
                }
            }
        } else {
            
$this->Flowchart->Smarty->display('username.tpl');
        }
    }
    
    function 
AssignVar ($Varname,$Varvalue) {
        
//Cheating function to cut back on typing
        
$this->Flowchart->Smarty->assign($Varname,$Varvalue);
    }
    
    function 
GetUsername () {
        if (!isset(
$_SESSION['Helpdesk']['Username'])) {
            if (isset(
$_POST['Submit']) && isset($_POST['Username'])) {
                if (
$_POST['Username'] != 'username@isp.com' && preg_match("/^[A-z0-9][\w\.-]*@[A-z0-9][\w\-\.]+\.[A-z0-9]{2,6}$/",$_POST['Username'])) {
                    
$_SESSION['Helpdesk']['Username'] = $_POST['Username'];
                    
$_SESSION['Helpdesk']['CallStartTime'] = time();
                } else {
                    
$this->AssignVar('Error','That doesn\'t appear to be a valid username');
                }
            }
            if (!isset(
$_SESSION['Helpdesk']['Username'])) {
                return 
false;
            }
        }
        return 
true;
    }

    function 
Cleanup() {
        unset(
$_SESSION['Helpdesk']);
    }
    
    function 
GetComments() {
        if (!isset(
$_SESSION['Helpdesk']['Comments'])) {
            if (!isset(
$_POST['Comments'])) {
                
$this->Flowchart->Smarty->display('comments.tpl');
                return 
false;
            } else {
                
$_SESSION['Helpdesk']['Comments'] = $_POST['Comments'];
            }
        }
        return 
true;
    }
    
    function 
SendEmail() {
        echo 
"Ticksheet completed<br />\n<pre>";
        
$History $this->Flowchart->GetHistory();
        print 
'Call taken '.date('d-m-Y H:i:s')."\n";
        print 
'Username: '.$_SESSION['Helpdesk']['Username']."\n\n";
        print 
"Time taken: ".(time() - $_SESSION['Helpdesk']['CallStartTime'])." seconds\n\n";
        
        foreach (
$History as $Name=>$Value) {
            print 
$Value['Question'].' -> '.$Value['SelectedValue']."\n";
        }
        print 
"\nComments:\n";
        print 
$_SESSION['Helpdesk']['Comments']."\n";
        if (
$this->Flowchart->EndType == 4) {
            print 
"\nThis call has been flagged for further investiagaion\n";
        }

        print 
"</pre>";
        print 
'<br /><a href="index.php"> Take new call </a>';
    }

}


$Helpdesk = new Helpdesk();