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Class: PHP easy ticket and help system


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  Classes of Lee Johnstone  >  PHP easy ticket and help system  >  Download  >  Support forum Support forum (4)  >  Blog Blog  >  RSS 1.0 feed RSS 2.0 feed Latest changes  
Name: PHP easy ticket and help system Support forum
Base name: phpticket
Description: Manage help desk ticket submissions
Related top rated classes: ,
Version: 1.0
Required PHP version: 4
License: GNU General Public License (GPL)
All time users: 1021 users
All time rank: 2446
Week users: 13 users
Week rank: 510
 
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  Rate classes User ratings   Applications   Files Files  

Author

Picture of Lee Johnstone
Name: Lee Johnstone is available for providing paid consulting. Contact Lee Johnstone .
Published packages: 6 Browse this author's classes Browse this author's classes
Country: Australia Australia - PHP jobs in Australia
Home page: http://freakcms.com/
Age: 26
All time rank: 871
Week rank: 210

Innovation Award

PHP Programming Innovation award nominee
February 2009
Number 5
 Most sites need to provide support to their users.

This package provides a basic help desk solution that can be used to manage user support requests in PHP.

Manuel Lemos

Groups

Group folder image Databases Database management, accessing and searching View top rated classes
Group folder image Content management Components and tools to manage content View top rated classes

Detailed description

This package can be used to manage help desk ticket submissions.

It can manage help desk tickets that are stored in a MySQL database.

The class can perform several types of operations on the tickets, like: manage user login sessions, display submitted tickets, mark tickets as read, reply to tickets, submit new tickets, delete tickets, send ticket interaction e-mail messages, etc..

User ratings

Ratings
Utility
Consistency
Documentation
Examples
Tests
Videos
Overall
Rank
All time:
Not sure (50.0%)
Sufficient (62.5%)
-
Not sure (43.8%)
-
-
Insufficient (35.6%)
1840
Month:
Not yet rated by the users

Applications that use this class

No application links were specified for this class.
Add link image If you know an application of this package, send a message to the author to add a link here.

Files

File Role Description
Plain text file adm.php Example admin control page for the ticket system
Plain text file admin_notify.html Appl. main admin email template
Plain text file class.tickets.php Class main class file
Plain text file css.css Data main css styling file
Plain text file index.php Example main example class file
Plain text file information.html Appl. main information email template
Plain text file install.php Appl. main installer script for the mysql data base
Plain text file license.txt Lic. in class license file
Plain text file response.html Appl. main response email template
Plain text file vailed_remove.html Appl. valid_remove email template
Plain text file validation.html Appl. validation email template
Download all files: phpticket.tar.gz phpticket.zip
NOTICE: if you are using a download manager program like 'GetRight', please Login before trying to download this archive.

 
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