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Survey Monkey: Cannot access token

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      PHP OAuth API  >  All threads  >  Survey Monkey: Cannot access token  >  (Un) Subscribe thread alerts  
Subject:Survey Monkey: Cannot access token
Summary:Survey Monkey: Cannot access token
Messages:2
Author:Judith Yu
Date:2013-10-08 06:26:21
Update:2013-10-11 23:06:00
 

  1. Survey Monkey: Cannot access token   Reply   Report abuse  
Picture of Judith Yu
Judith Yu
2013-10-08 06:26:21
Hi,

I'm new to OAuth and I need help in access the Survey Monkey API. I tried using login_with_surveymonkey.php code and changed the client_id, client_secret, and api_key. It is giving me this error message:

'it was not possible to access the OAuth access token: it was returned an unexpected response status 401 Response: {"error_description": "Invalid client_id/client_secret/api_key", "error": "invalid_client"}'

However, when I used the io-docs (https://developer.surveymonkey.com/io-docs) using the same client_id, client_secret, and api_key, I was able to connect to retrieve a token.

Am I missing something?

Thanks!

  2. Re: Survey Monkey: Cannot access token   Reply   Report abuse  
Picture of Manuel Lemos
Manuel Lemos
2013-10-11 23:06:00 - In reply to message 1 from Judith Yu
I just tried the login_with_surveymonkey.php script and it works for me.

I suspect you are not using the right credentials.

Once you create an application, you need to set the client_id to SurveyMonkey user account, client_secret with shared secret and api_key with the API key. Also the Callback URL must be set to the URL of this script.