PHP easy ticket and help system
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Innovation award Nominee: 2x | |||||||||||||||||||
This package can be used to manage help desk ticket submissions.
It can manage help desk tickets that are stored in a MySQL database.
The class can perform several types of operations on the tickets, like: manage user login sessions, display submitted tickets, mark tickets as read, reply to tickets, submit new tickets, delete tickets, send ticket interaction e-mail messages, etc..
Package has been updated as of 11/2/2011 to version 1.1. major changes made and has been tested 100% thanks to all for recent feed back keep it coming.
It can manage help desk tickets that are stored in a MySQL database.
The class can perform several types of operations on the tickets, like: manage user login sessions, display submitted tickets, mark tickets as read, reply to tickets, submit new tickets, delete tickets, send ticket interaction e-mail messages, etc..
Package has been updated as of 11/2/2011 to version 1.1. major changes made and has been tested 100% thanks to all for recent feed back keep it coming.
| Classes of Lee Johnstone | > | PHP easy ticket and help system | > | Download .zip .tar.gz | > |  Support forum (5) |
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| Innovation Award | ||
 February 2009 Number 5 Prize: One license of ScriptCase Enterprise edition |
Most sites need to provide support to their users. This package provides a basic help desk solution that can be used to manage user support requests in PHP. Manuel Lemos |
| Freshmeat project | ||
| Project record: | php-easy-ticket-system |
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| Popularity score: | 30.08 |
| Vitality score: | 28.89 |
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| Applications that use this class | ||
No application links were specified for this class.
If you know an application of this package, send a message to the author to add a link here.| Related links | ||
| Link | Description |
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| Contact | Contact me via my own copy of php ticket system |
| Demonstration | Demo of the system |
| Information | Installation information and screen shots |
| Files |
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| File | Role | Description | ||
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| data (5 files) |
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| mail_temps (5 files) |
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 adm.php |
Example | admin control page for the ticket system | ||
| index.php |
Appl. | main example class file | ||
| install_lite.php |
Appl. | main installer script for the mysql data base | ||
| license.txt |
Lic. | in class license file | ||
| sql.sql |
Data | sql data base file | ||
| Files | / | data |
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| File | Role | Description |
|---|---|---|
| class.tickets.php |
Class | main class file |
| dbcon.php |
Data | data base connection file |
 tick.png |
Icon | pass tick |
| ticket.css |
Data | main css styling file |
| x.gif |
Icon | fail icon |
| Files | / | mail_temps |
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| File | Role | Description |
|---|---|---|
 admin_notify.html |
Data | main admin email template |
| information.html |
Data | main information email template |
| response.html |
Aux. | main response email template |
| vailed_remove.html |
Data | valid_remove email template |
| validation.html |
Data | validation email template |
| Download all files: phpticket.tar.gz phpticket.zip |
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